Privacy Policy

Pillplexity is designed with a privacy-first approach to help users understand prescription medications through clear, structured information. The app does not require accounts, does not collect personal identities, and is built to operate without linking any data to individual users.

Pillplexity does not collect, store, or share personal identifiable information. This includes patient names, prescription numbers, prescriber details, pharmacy information, location data, or any other identifiers that may appear on prescription labels.

When a prescription label is scanned, the app extracts medication-related content to identify the drug name. Before any information is processed further, all personal identifiers are automatically removed. Only the medication name is used to retrieve relevant educational information from publicly available FDA drug databases.

To produce clear, plain-language summaries, the medication name and FDA-derived label content are sent to a third-party AI service (Anthropic's Claude) for rewriting. Only generic drug information is transmitted; no patient identifiers, label images, or any data linking the request to a user are sent. The AI service does not retain this data for training under Anthropic's API terms.

At no point is prescription data associated with a user or stored in a way that can identify an individual.

Pillplexity does not use cloud storage or remote databases tied to users. Any medications a user chooses to save are stored locally on their device only. This data remains fully under the user's control and can be deleted at any time.

Medication information provided in Pillplexity is derived from publicly available FDA drug databases (openFDA and RxNorm) and other reputable public health resources. The information is presented for educational and informational purposes only.

Pillplexity does not sell, share, or transmit personal data to third parties. No user-identifiable information is collected or used for analytics, advertising, or profiling.

The app is built to minimize data exposure by design. Sensitive prescription information is removed immediately after extraction, and only non-identifiable medication data is used for lookup purposes. No persistent personal data storage is maintained.

Pillplexity is intended for users 17 years of age or older, consistent with the App Store age rating. We do not knowingly collect personal information from anyone, including children. If you are a parent or guardian and have a concern about a child's use of Pillplexity, please contact us at pillplexity@gmail.com.

Pillplexity is intended solely as an educational and informational tool. It does not provide medical advice, diagnosis, or treatment and should not be used as a substitute for professional healthcare guidance. Users should always consult a licensed healthcare provider regarding medical decisions.

We may update this Privacy Policy from time to time. Updated versions will be posted at pillplexity.app/privacy with a revised “Last Updated” date. Continued use of Pillplexity after a change is posted constitutes acceptance of the updated Privacy Policy.

For questions about this Privacy Policy, contact us at pillplexity@gmail.com or visit our Support page.